Hospitality. Reputation. Customer Service.

Guest safety is key to the reputation and success of a hotel chain. A hotel security plan must focus on securing hotel assets yes, but more importantly securing the safety of the hotel’s guests and staff.

Attention to these hotel security duties lessens the probability of claims due to real and alleged circumstances and provides a positive comfortable environment for everyone. Basic elements of hotel security can be done by hotel staff, but nothing beats an on-site security guard. Not only does the hotel benefit from the guard’s experience, hotel staff can also focus on the guests without the distraction of security concerns.

The hotel security guards at United Security Services are trained for hotel security assignments. They work as an extended part of the hotel staff in two ways; one – they act with courtesy and professionalism treating both guests and staff as customers, and two – they coordinate and communicate with hotel staff as part of a team.

Hotel Security Planning

It is important that the hotel property is walked by a professional to identify hotel security needs that may have been overlooked. Not overlooked because hotel staff don’t know their hotel, but our security consultants have put together security packages for hotels numerous times. They have seen problems and gaps and by that experience their suggestions bring added value. Let’s put it this way, a circumstance may not have occurred at one property but may have at another that we have managed. Our hotel security consultants bring this knowledge and experience in a proactive solution to make sure this circumstance does not occur anywhere else. We have dealt with it and prepared for it.

Hotels industry wide are exposed to security risks. Prevention is a matter of education, preparedness and diligence. United Security Services is the hotel security resource to deliver all of these elements. We take a hotel’s reputation seriously and hotel security is a key part of that. The industry experience together with reliable customer service is what makes United Security a great hotel security services provider.